Privacy Policy

We collect personal information that you voluntarily provide to us when you inquire about our services, schedule an appointment, or communicate with us. The types of personal information we may collect include:

• Contact Information: Name, physical address, email address, and phone number.

• Service Information: Details about the services you request (e.g., type of cleaning, property details).

• Communication Records: Records of your interactions with us via forms, text messages, emails, and phone calls.

We collect information through various methods, including:

• Direct Interactions: When you contact us by phone, email, or text message to request a quote or schedule services.

• Online Forms: When you fill out contact or service request forms on our website.

• During Service Provision: Information gathered while providing our window cleaning services at your location.

We use the information we collect for the following purposes:

• To Provide Services: To schedule and deliver the window cleaning and related services you request.

• For Communication: To contact you regarding your appointments, provide updates, respond to your inquiries, and offer customer support.

• For Marketing: To send you information about our services, special offers, promotions, and updates that we believe may be of interest to you. You can opt-out of marketing communications at any time (see "Your Choices Regarding Your Information" below).

• To Improve Our Services: To understand client needs and preferences, and to improve the quality and range of our services.

• For Internal Operations: For internal record keeping, administrative purposes, and to manage our client relationships.

We are committed to ensuring the security of your personal information.

• Secure Storage: All customer information is stored in a password-encrypted cloud database.

• Security Measures: We implement a variety of security measures designed to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

We may share your information only in the following limited circumstances:

• With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business (e.g., scheduling software, payment processors, email marketing platforms). These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

• For Legal Reasons: If required by law, court order, or governmental regulation, or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights or property, or prevent harm.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction, provided the new entity agrees to adhere to the privacy practices outlined in this policy.

You have certain rights regarding the personal information we hold about you:

• Access and Correction: You may request access to the personal information we hold about you and request that any inaccuracies be corrected.

• Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.

• Deletion: You may request the deletion of your personal information, subject to certain legal exceptions (e.g., we may need to retain some information for legal or accounting purposes).

To exercise any of these rights, please contact us using the contact information provided below.

Our website may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party websites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website with a new "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us using your method of choice, listed in the footer below.